Our Approach

Client Focused

We pride ourselves on being flexible and understanding to our clients needs whilst working in a fast paced and demanding industry.
We treat each job individually and acknowledge its unique characteristics and challenges.

Distinct

We treat each project with due respect and acknowledge its unique characteristics and challenges. Every client we take on receives a distinct service, tailored to their assets’ needs and their personal expectations. We value the opportunity to showcase our expertise and to deliver results going beyond conventional thinking, enabling us to gain an edge in a workplace which has new challenges around every corner. This helps us to set new progressive standards.

Communication

Our main focus is to keep clients updated throughout the job, right from receiving a job description through to successful completion.
We pride ourselves on our fast responses to clients to keep them appraised of every job in a timely manner either via email communication or over the phone.

Our Promise

We believe in keeping our word. OnCall will ensure clients receive competitive pricing and are fully updated during works with real-time feedback right through to completion of a high standard.

Accountability

With our wealth of experience of all property related works, our strict compliance with Health and Safety Regulations in conjunction with CDM regulations, we always aim to achieve the clients objectives

Transparency

One of our core values, a pillar of pillars of Our Approach policy, is transparency. You need to know who you are working with; we want to feel trusted, and we want you to be able to put a high level of trust in us. And what better way than knowing us from the inside. From the onset you will know the way that we do business, and you’ll be updated at every step on how we do things and why, and the methods used.

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